Please note:

1. TRANSURF CONSULTANTS trades as AUTO Logistics.

2. AUTO Logistics facilitates the transport of vehicles between any two places located anywhere in Australia using contracted carriers.

3. AUTO Logistics does not guarantee delivery times or promises made by their contracted carriers. Vehicle transit times are provided by the individual contracted carriers and are estimates only.  Transit times may vary due to peak periods, acts of nature and backlogs etc.   Do not plan holidays, trips and/or meetings etc using estimated transit times.

4. All vehicles traveling into WA go through a quarantine process which is a legal requirement. This may hold up the delivery of a vehicle for a period of up to 12 hours.

5. AUTO Logistics use contracted carriers and accepts no responsibility for any of their actions, suggestions or their failure to deliver to their agreed terms. AUTO Logistics can not and will not accept any responsibility for the outcomes of their contracted carriers. AUTO Logistics can not and will not be held liable for any of the business practices of their contracted carriers.

6. All prices quoted by AUTO Logistics include fuel levy, GST and Transit Insurance (if provided) by the contracted carrier for loss or damage to your vehicle.  All prices quoted are based on the market value on that day and will vary on a daily basis either up or down. You are bound by the individual contracted carriers terms and conditions. Please refer to their individual terms and conditions of carriage and insurance policy details.  A copy is also provided on the reverse side of their condition report and/or transit paperwork.  Please contact AUTO Logistics immediately should you wish to increase the insurance value for your vehicle or you would like to organise your own transit insurance.

7. All insurance claims must be addressed directly with the contracted carrier/s and not AUTO Logistics.  AUTO Logistics is not liable and accepts no responsibility for any loss or damage to a vehicle while in transit with their contracted carriers. Please note that an excess of $150.00 may apply when lodging an insurance claim. For more information relating to this, please speak to one of AUTO Logistics customer service representatives whom will advise accordingly. 

8. All vehicles must be empty of all personal possessions unless previously arranged at time of booking otherwise vehicles will not be transported.  This includes spare car parts, luggage, CD's and sunglasses etc. Please advise AUTO Logistics immediately should you require assistance with transporting of personal possessions.  Please note that any personal goods authorised to travel with the vehicle are not covered under the carriers insurance policy - Goods always travel at own risk.

9. All vehicles booked as driveable vehicles must have steering, brakes, handbrake, battery and wheels/tyres in full working order, all windows and windscreens intact and all seats in place and secured in order for your vehicle to be driven on and off a truck transporter.  Please advise AUTO Logistics immediately should your vehicle not meet any of the above-mentioned requirements or you have any questions relating to this. Vehicles deemed as non runners require specialised carriers who utilise tilt trays and winches so it is vitally important that you advise AUTO Logistics immediately should you think your vehicle may be deemed a non-runner.

10. Transport must be paid in full to AUTO Logistic before AUTO Logistics will arrange and confirm transport with their contracted carriers.

11. Booking cancellations attract a $39.50 cancellation fee.  Further charges may also apply for futile collections or cars deemed as non driveable.

12. AUTO Logistics reserves the right to change or amend any of our Terms and Conditions without notification.

13. AUTO Logistics reserves the right to cancel or decline bookings at any time without explanation.